Delivery & Shipping Fees

Order(s) will be processed within 1-2 working days after you receive the Order Confirmation email. Our warehouse is closed on Weekends and Public Holidays.

*Timeframe for delivery is an estimate for non-peak periods. For any urgent deliveries, please feel free to reach out to us via email at support@koalabie.com.

*For international deliveries, any custom duties and taxes are borne by recipient.

Within Singapore

      • Standard Delivery (3-5 working days) - SGD $3.90
      • Express Delivery (1-2 working days) - SGD $6.90
      • Next Day Delivery (within 24 hours) - SGD $12.90 (Please make your order before 11am during weekdays - our warehouse is closed on Weekends and Public Holidays)
      • We offer complimentary standard courier service within Singapore for purchases SGD $60 and above in a single order.
Malaysia
      • Standard Delivery (7-10 working days) - SGD $5.90
      • Express Delivery via DHL (2-3 working days) - SGD $28.00.
      • We offer complimentary standard courier service to Malaysia for purchases SGD $60 and above in a single order. 

Australia & New Zealand

      • Standard Delivery (7-10 working days) - SGD $5.00
      • Express Delivery via DHL (2-3 working days) - SGD $15.00.
      • We offer complimentary standard courier service to Australia or New Zealand for purchases SGD $60 and above in a single order. 
Indonesia, Thailand & Vietnam 
      • Standard Delivery (7-10 working days) - SGD $11.90
      • Express Delivery via DHL (2-3 working days) - SGD $30.00
      • We offer complimentary standard courier service to Indonesia, Thailand & Vietnam for purchases above SGD $60 in a single order. 
South Korea, Japan, Hong Kong & Taiwan
      • Standard Delivery (7-10 working days) - SGD $5.00
      • Express Delivery via DHL (2-3 working days) - SGD $40.00
      • We offer complimentary standard courier service to above countries for purchases SGD $60 and above in a single order. 
United States, United Kingdom 
      • Standard Delivery (8-15 working days) - SCG $15.00
      • Express Delivery via DHL (2-3 working days) - SGD $45.00
      • We offer complimentary standard courier service to US & UK for purchases SGD $60 and above in a single order.