Order(s) will be processed within 1-2 working days after you receive the Order Confirmation email. Our warehouse is closed on Weekends and Public Holidays.
*Timeframe for delivery is an estimate for non-peak periods. For any urgent deliveries, please feel free to reach out to us via email at hellokoalabie@gmail.com.
*For international deliveries, any custom duties and taxes are borne by recipient.
Within Singapore
Standard Delivery (3-5 working days) - SGD $3.90
Express Delivery (1-2 working days) - SGD $6.90
Next Day Delivery (within 24 hours) - SGD $12.90 (Please make your order before 11am during weekdays - our warehouse is closed on Weekends and Public Holidays)
We offer complimentary standard courier service within Singapore for purchases above SGD $60 in a single order.
Malaysia
Standard Delivery (7-10 working days) - SGD $5.90
Express Delivery via DHL (2-3 working days) - SGD $25.00.
We offer complimentary standard courier service to Malaysia for purchases above SGD $100 in a single order.
Indonesia, Thailand & Vietnam
Standard Delivery (7-10 working days) - SGD $11.90
Express Delivery via DHL (2-3 working days) - SGD $30.00
We offer complimentary standard courier service to Indonesia, Thailand & Vietnam for purchases above SGD $150 in a single order.
South Korea, Japan, Hong Kong & Taiwan
Standard Delivery (7-10 working days) - SGD $14.90
Express Delivery via DHL (2-3 working days) - SGD $40.00
We offer complimentary standard courier service to above countries for purchases above SGD $150 in a single order.
United States, United Kingdom
Standard Delivery (7-10 working days) - SGD $20.00
Express Delivery via DHL (2-3 working days) - SGD $45.00
We offer complimentary standard courier service to US & UK for purchases above SGD $250 in a single order.